Frequently Asked Questions
1. What services does KABALIKAT SEA AND AIR CARGO LLC provide?
We provide international and domestic cargo shipping, balikbayan box delivery, door-to-door services, sea and air cargo delivery, and shipment tracking.
2. Where are your drop-off locations?
We have drop-off and warehouse locations in New Jersey, New York, and more. Visit our Contact Us page for full details.
3. How can I track my shipment?
Go to the Track My Cargo page and enter your tracking number to see your shipment's status.
4. How long does it take for a shipment to arrive in the Philippines?
On average, shipments take 8-12 weeks depending on the destination and shipping method.
5. Do you provide boxes for packing cargo?
Yes, we offer balikbayan boxes in various sizes. Contact us to request a box or ask your local coordinator.
6. Can I schedule a pickup for my cargo?
Yes. Call your area coordinator listed on the Services or Contact page to set up a pickup time.
7. Is my cargo insured during transit?
Basic cargo insurance is included. For high-value items, ask us about additional coverage options.
8. What items are not allowed in the balikbayan box?
Prohibited items include firearms, explosives, flammable items, perishables, counterfeit products, and any illegal substances and drugs.
9. How do I contact KABALIKAT SEA AND AIR CARGO LLC for support?
You can call, email, or visit us. All contact information is available on our Contact Us page.